Pier: Hello, I’d like to place an order for some printer ribbons, please
Nora: Good afternoon. Do you have an account with us?
Pier: Yes, we do. The company name is DropShop Limited.
Nora: Ah, yes, I’ve found you on the system. Which ones would you like to purchase?
Pier: The same as usual: the CMYK multipack for the 5350 model. Do you have those in stock?
Nora: We certainly do! How many do you need? The minimum order quantity is twenty units.
Pier: I need around forty. Is there a discount for large orders?
Nora: Indeed there is! You get 10 per cent off on orders over fifty.
Pier: I guess I’ll take fifty then! Please charge it to our account.
Nora: Done! Is there anything else you need?
Pier: No, that’s all for now. How soon will we get them?
Nora: We’ll ship them out as soon as the payment has cleared, so you could have them tomorrow
Pier: That’s excellent. Thanks so much for your help!
Nora: You’re welcome! Have a nice day.
NOW LET’S REVIEW THE VOCABULARY!
To place an order means to buy something in a commercial context.
An account, in relation to purchasing, refers to the customer file held by the supplier, which contains payment and shipping details.
CMYK is an acronym for cyan, magenta, yellow and black. It refers to the four primary colours of ink used in four-colour printing.
Purchase is a synonym for ‘buy’.
When you have the goods available and ready for sale, you have them in stock.
Minimum order quantity – or MOQ – refers to the smallest number of units a supplier is willing to sell to a customer in a single order.
In the context of pricing, off means a reduction or discount from the usual price.
When you charge a cost to an account, it will be added to that account and paid according to the pre-arranged terms.
That’s all for now is a common way of saying you don’t need anything else at this moment in time.
To ship out means to send or dispatch.
When a payment has cleared, it means that the transaction has been processed and the money has been transferred.
